Frequently Asked Question Windy Boxing Store USA

Delivery and Shipping

What is the shipping process for Windy Fight Gear?

• Orders are shipped same-day when possible via Aramex Express, including door-to-door tracking. Expect a delivery time of 8 - 14 days depending on your location.
• For more detailed or extended shipping information, please visit our Shipping Policy page.

Are T-shirts and hand wraps shipped differently?

• Yes, these items are sent by regular Thai post with an average delivery time of about 14 days.

Who handles damages and delays in shipping?

• While we ensure the highest care, Windy Boxing Store is not liable for damages or delays caused by the delivery or customs processes.

Warranty and Returns

What is the warranty on Windy Fight Gear?

• All gear comes with a 3-month warranty from the date of purchase, covering defects in materials and workmanship.

How do I return or exchange an item?

• Contact us to initiate a return or exchange for defective or damaged items. For returns, ship the item back to us, and upon receipt and inspection, we'll process your refund or exchange. For more info visit our return and refund page HERE

What if my refund is delayed?

• Check with your bank or card issuer first as processing times can vary. If the refund has not appeared, contact us for further assistance.

Order Cancellations

Can I cancel my order?

• Yes, orders can be canceled at any point before shipping. Contact us via phone or email for immediate assistance.

Customs, Duties, and Taxes

Am I responsible for customs and import duties?

• No, customers are not responsible for all customs and import duties levied by their country's customs.

Copyright and Usage

Can I use content from the Windy Boxing Store website?

• No, all content on our website is copyright protected and cannot be used or distributed without prior written consent from the Windy Boxing Store.

Miscellaneous

What if I need further assistance?

• Our customer service is available 7 days a week. Contact us through email or phone—we're here to help!

Privacy and Security

How does Windy Boxing Store protect my data?

• We implement a range of security measures to protect your personal information but remind users that no security system is impenetrable. For more info visit our Privacy Policy page HERE.

Materials & Fabrics

What materials are used by the Windy Fight Gear Factory?

• Windy is renowned globally for using only the highest quality materials. Our gloves are crafted from specially selected cowhide leather, while our shorts and shirts are made from ultra-durable polyester and high-quality cotton.

Choose your size

How do I choose the right size and fit for my fight gear?

• A detailed size chart is available for all our fight gear and wear. If you're still unsure, feel free to contact our customer support for assistance.

Maintenance of your gear

How should I care for and maintain my fight gear?

• Comprehensive care instructions are available online to keep your fight gear in top condition. For further guidance, our customer support team is always ready to assist you.

Custom fight gear

Can I customize my fight gear?

• Yes, we offer customization for our products. For custom orders, please contact us directly.

Payment options

What payment methods are accepted?

• We accept various payment methods including all major credit cards, bank transfers, and cryptocurrencies.

Contact Details Windy Boxing Store USA:

• Address: 235 10-11 Walking St. Pattaya, Bang Lamung District,
  Chon Buri 20150, Thailand
• Opening Hours Monday to Saturday: 9:00 AM to 11:00 PM
• Email: [email protected]
• Phone: +66897484714

  ---

  

We respond to all inquiries within 24 hours, 7 days a week. Your satisfaction and support in choosing original Windy Fight Gear from Thailand is important to us!