Windy Boxing Store FAQ – Authentic Gear, Orders, Shipping & More

Authentic Windy Fight Gear – Official Distributor Info & Counterfeit Warning

Q: Is Windy Boxing Store an official Windy distributor?
A: Yes. Windy Boxing Store is the official global distributor of Windy Fight Gear. All products are shipped directly from Thailand under license from Windysport Co., Ltd. The original Windy factory has been operating in Bangkok, Thailand since 1951. You can verify our credentials on our website.

Q: Are there fake Windy products out there?
A: Yes. Some manufacturers in Pakistan and China produce Windy-branded gear without any license or approval from the original factory in Thailand. These imitations use cheaper materials and fall short of the strict quality standards that define authentic Windy equipment.

Q: Who is behind the fake Windy gear?
A: Fake Windy products are produced and distributed by Windyfightgear B.V. in the Netherlands, sold through websites like windyfightgear.com and windyfightgearusa.com. These products are not affiliated with the original Windy factory in Thailand.

Q: How can I confirm my Windy gear is genuine?
A: Each product includes a scannable QR code for instant verification. This confirms your item was made in Thailand and sold by an authorized distributor.

Q: Are there copies of Windy fight gear sold in Thailand?
A: No. Windy is a registered Thai trademark, and counterfeit sales are prohibited under strict Thai intellectual property laws.

Store & Contact Information

Q: Do you have a physical store I can visit?
A: Yes. Our flagship store, Pattaya Fight Shop, is located in Pattaya, Thailand. You're welcome to try on gear, get advice, and shop in person.

Q: How can I reach your support team?
A: You can contact us 7 days a week via email: [email protected], phone +66897484714, or WhatsApp. We respond to all inquiries within 24 hours.

Q: What are your store hours and location?
A: We're open Monday to Saturday, 1:00 PM to 11:00 PM. Address: 235 10-11 Walking St., Pattaya, Bang Lamung District, Chon Buri 20150, Thailand.

Shipping & Delivery

Q: What is your shipping process?
A: We ship daily via Thai Post with tracking. Delivery to the USA typically takes 8–14 days.

Q: Where are your orders shipped from?
A: All orders are dispatched directly from our Pattaya store in Thailand.

Q: Do I have to pay any import tax or duties?
A: No. Windy Boxing Store covers all import taxes and duties for international orders, including shipments to the USA. There are no additional fees upon delivery.

Q: Do you offer free shipping?
A: Yes. All items ship free worldwide — no hidden costs or surprise fees.

Q: Who is responsible for delays or damages during shipping?
A: While we pack all orders with care, we are not liable for courier-related delays or customs interference.

Warranty, Returns & Order Cancellations

Q: Is there a warranty on Windy gear?
A: Yes. All items include a 3-month warranty covering defects in materials and workmanship.

Q: How do I return or exchange an item?
A: Contact our team to start a return or exchange. Once we receive and inspect the item, we’ll issue a refund or send a replacement.

Q: What if my refund hasn’t arrived yet?
A: Refunds can take time depending on your payment method. Please check with your bank first. If there’s an issue, reach out to us directly.

Q: Can I cancel my order after it has been shipped?
A: Yes, but in this case, we must first receive the package back at our location. Once returned and inspected, we will issue a refund minus the original shipping costs.

Q: Can I cancel my order after placing it?
A: Yes. You can cancel any order before it has been shipped. Just contact us by phone or email immediately.

Gear, Materials & Sizing

Q: What materials are used in Windy products?
A: Windy gear is crafted using premium cowhide leather for gloves and durable polyester or high-grade cotton for apparel.

Q: How do I choose the right size?
A: We provide detailed sizing charts on all product pages. If you’re unsure, our support team can guide you.

Q: How do I care for my gear?
A: Follow our care instructions provided online. Proper maintenance extends the life of your gear significantly.

Q: What gear do I need to start training?
A: A beginner typically needs hand wraps, gloves, a mouthguard, and comfortable training shorts or shoes. Many gyms provide extras like headgear and pads, but having your own ensures hygiene and consistency.

Q: How do I wash or care for apparel and wraps?
A: Wash in cold, delicate cycles and air dry to maintain fabric integrity. Avoid bleach and fabric softeners to prolong gear life.

Q: Can I use my sparring gloves on heavy bags?
A: You can, but it’s not recommended. Sparring gloves are softer, and heavy bag work can wear them down quickly. It’s better to use dedicated bag gloves to preserve the padding and structure.

Q: What glove weights should I use—for training vs competition?
A: 8–12 oz is best for competition and fast bag or pad work. 16–18 oz is ideal for sparring, offering more protection for both partners.

Wholesale, Partnerships & Miscellaneous

Q: Do you sell wholesale to gyms or retail shops?
A: Yes, we offer wholesale and bulk purchasing options. Discounts are tiered based on order size. For small bulk orders, we ship the moment you order. Larger orders may require up to 8 weeks for production and dispatch.

Q: Do you sponsor fighters or events?
A: Yes, we do in select cases. Please contact us with your proposal, including details about your fight team or event.

Q: Is there a dropshipping or affiliate program available?
A: Yes, we support both dropshipping and affiliate partnerships. Get in touch with our team and we’ll walk you through how to join.

Customization & Legal

Q: Can I customize my Windy gear?
A: Yes, we offer custom gear options. Contact us to discuss your request.

Q: Can I use images or content from your site?
A: Sorry, no. All site content is protected by copyright and may not be reused without written permission.

Q: How is my personal data protected?
A: We use strong security protocols to keep your information safe. Full details are available in our Privacy Policy.

Payments

Q: What payment methods do you accept?
A: We accept all major credit cards, Google Pay, cryptocurrencies, and bank transfers. Contact us for crypto or bank payments before ordering.

We’re constantly working to improve this FAQ. For any questions not listed here, don’t hesitate to contact us — we’re always happy to help!